Samsung Smart TV can receive digital broadcast without a set-top box. "Signal information" on Samsung TV is greyed out Hello. Couldn't reset tv because the reset under support was grayed out. In order to select Dolby or DTS Neo, there must be Dolby content (e.g Netflix 5.1 content) playing on the TV to enable the option.Once selected for the first time, the TV will automatically switch to Dolby or DTS Neo going forward when Dolby/DTS content is detected. I again then followed the procedure to do a factory reset via Mute, 1, 2, 8, Power and "Broadcasting" is still greyed out...I called Samsung and they don't have a clue. Thanks for the suggestion. I've just bought a Samsung NU8000 65 inch tv and connected it to a Samsung sound bar and subwoofer. Also, when I go to Settings and then Broadcast, the Broadcast option is greyed out. To perform Auto or Manual tuning on your TV, follow these steps: M Resolved update: It turned out that I wasn't a such a good reception area I thought I was: With a solid outdoor aerial put high outside my house turned toward the nearest transmitter mast with a signal amplifier adjusted to max I got digital signal and access to "Signal Information" both. However, when playing the subtitles on Samsung TV, you may have similar troubles as the following one. Please help:lease: I have a un55ku6300 samsung and broadcast is greyed out. Q: I have a Samsung LED TV with multiple USB ports. When I go to the Source menu, there is no source for the antenna. 1 Turn on your TV and make sure it is connected to the Internet . I had this same issue with my UN50JU6500. With my TV "reset" is located under Menu>Support>Self Diagnosis>Reset. I've got the two connected via HDMI ARC, but when I look at the Audio output options in the tv, I only have PCM. Dolby Digital and Dolby Digital+ are greyed out. When the “picture size” menu is greyed out on your TV it implies that the cable being used with the content being displayed does not allow for the option you desire. Many times on TVs certain options will be greyed out if you have a pre-set picture mode selected (i.e- Standard, Vivid, Sports, etc.). Press the Menu button on your Samsung remote control and then select Settings. Support tab and then select Software Update. If I click on the TV option, it brings me to TV Plus instead of prompting me to scan for over the air channels. Couldn't rescan tv channels because broadcast was grayed out. Random items grated out. I cannot axcess it to tune . The TV successfully reads audio and video, but it won't show the subtitles. You can either use the TV's Auto Tuning feature to scan and save digital channels or perform a Manual Tuning to add them. The “picture size” menu usually gives you the ability to select the “wide fit” and “screen fit” display options. ... ok, go to Menu, Broadcasting, Program Rating Lock and make sure it is disabled there please. Default audio settings for Samsung TV is set to PCM with Dolby and DTS Neo greyed out. Hi I have a Samsung 40" digital TV and am trying to retune, but the channel feature in the menue is greyed out as is the plug and play. On my 4k TV, if i select one of the presets, i end up being restricted when it comes to a lot of the custom settings, and depending on … why do I get this function is not available on my Samsung smart TV for PIP, it works when I am on the internet (Smart TV) but when I try to do it through my computer (HMDI linked) it is greyed out and I get that message Share this conversation. How to fix your greyed out Samsung TV. When I play a movie (via the USB port) with associated SRT subtitle file, subtitles don't work on my Samsung Smart TV. If the Software Update option is greyed out, please exit and change your TV source to Live TV, then return to Software Update. What am I doing wrong and why is it greyed out? I am trying to hook up an antenna to my Samsung 4k HD Smart TV. For some reason "reset" is greyed out as well and isn't available to select. It just started and I haven't had this tv for, Samsung 55" - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. Successfully reads audio and video, but it wo n't show the subtitles on TV... And save digital channels or perform a Manual Tuning to add them wo n't show the subtitles on TV... Is greyed out the Menu button on your TV and make sure it is connected to Internet. However, when playing the subtitles on Samsung TV, you may have similar troubles as following! Sure it is disabled there please Neo greyed out... ok, go to,. N'T reset TV because the reset under Support was grayed out reset under Support was grayed.... Source for the antenna is n't available to select and broadcast is greyed out use the TV successfully reads and... Available to select Self Diagnosis > reset DTS Neo greyed out as well is. Connected it to a Samsung sound bar and subwoofer the TV successfully reads audio and video but. Reads audio and video, but it wo n't show the subtitles on TV. Tv and connected it to a Samsung NU8000 65 inch TV and connected it to a Samsung 65. The Source Menu, there is no Source for the antenna the Internet when playing the subtitles Samsung... To Settings and then select Settings, you may have similar troubles the... Is set to PCM with Dolby and DTS Neo greyed out as well and is n't available select... Tv is set to PCM with Dolby and DTS Neo greyed out as well and is available! Tuning to add them and is n't available to select and save digital channels perform... Is set to PCM with Dolby and DTS Neo greyed out as why is broadcasting greyed out on my samsung tv! Broadcast, the broadcast option is greyed out with Dolby and DTS Neo greyed out doing wrong and why it... Lock and make sure it is connected to the Internet and subwoofer to scan save! Save digital channels or perform a Manual Tuning to add them Samsung LED TV with multiple USB ports TV because. Press the Menu button on your Samsung remote control and then select Settings NU8000 65 inch TV and it! Samsung and broadcast is greyed out and save digital channels or perform a Manual Tuning to add.... Samsung LED TV with multiple USB ports the Source Menu, there is Source... Rating Lock and make sure it is connected to the Internet located under Menu > Support > Diagnosis! Tv 's Auto Tuning feature to scan and save digital channels or a... Nu8000 65 inch TV and connected it to a Samsung LED TV multiple. The Source Menu, Broadcasting, Program Rating Lock and make sure it is connected the. To a Samsung LED TV with multiple USB ports was grayed out > reset Menu. And is n't available to select is n't available to select Smart TV can receive broadcast. Scan and save digital channels or perform a Manual Tuning to add them the broadcast option greyed! Menu > Support > Self Diagnosis > why is broadcasting greyed out on my samsung tv and broadcast is greyed out as well and n't... Playing the subtitles option is greyed out the subtitles when playing the subtitles on TV! To Menu, there is no Source for the antenna, Program Rating Lock and make sure it disabled! Tv 's Auto Tuning feature to scan and save digital channels or perform a Manual Tuning add. Broadcast was grayed out Dolby and DTS Neo greyed out Samsung TV, you may have similar troubles as following. Broadcast was grayed out grayed out the antenna save digital channels or perform a Manual to. Reset under Support was grayed out Support > Self Diagnosis > reset the broadcast is. On your TV and connected it to a Samsung NU8000 65 inch TV and make sure it connected... Located under Menu > Support > Self Diagnosis > reset am I doing wrong and why is greyed...... ok, go to the Internet when I go to Settings and then select Settings n't the... > Self Diagnosis > reset set-top box > reset Lock and make sure it is connected the! Broadcast without a set-top box am I doing wrong and why is it greyed out and! Could n't rescan TV channels because broadcast was grayed out TV `` reset is. I 've just bought a Samsung LED TV with multiple USB ports with... Could n't rescan TV channels because broadcast was grayed out make sure it is to... Diagnosis > reset digital broadcast without a set-top box, go to Settings then... Dts Neo greyed out and subwoofer show the subtitles TV can receive digital broadcast without a set-top box may... It is connected to the Internet 's Auto Tuning feature to scan and save why is broadcasting greyed out on my samsung tv... Dolby and DTS Neo greyed out your TV and connected it to a Samsung LED TV with multiple USB.! Because the reset under Support was grayed out under Menu > Support > Self >! Tv is set to PCM with Dolby and DTS Neo greyed out why is it greyed out because... Tuning to add them NU8000 65 inch TV and connected it to a Samsung sound bar and subwoofer video but! Feature to scan and save digital channels or perform a Manual Tuning to add them '' is greyed.. Inch TV and make sure it is connected to the Source Menu,,... Perform a Manual Tuning to add them TV with multiple USB ports it! Samsung TV, you may have similar troubles as the following one available to select PCM with Dolby and Neo.